QA Cafe - License FAQ

QA Cafe License FAQ

Fully Licensed Software

Do I need a license to run QA Cafe software?
Yes. All QA Cafe test products require a software license key that locks the software to a specific system. The key is a file that you must place in the /etc directory on the system where the software is installed. When copying the license file to your system in the /etc directory, the system-id should be removed from the license file name. License files should be installed as /etc/cdrouter.lic for CDRouter or /etc/cdr-mp.lic for CDRouter-Multiport.

How do I get a license key?
You can download a license key after registering your system on QA Cafe's customer web site. In order to register your system, you will need your system-id and a login for QA Cafe's web site. Login to your customer page a select one of your unregistered licenses:

License files should be installed as /etc/cdrouter.lic for CDRouter or /etc/cdr-mp.lic for CDRouter-Multiport. When a license file is downloaded, it may contain the system-id in the filename which should be removed when the file is copied to the /etc directory.

What is the System-ID?
The System-ID is an identifier used by QA Cafe to uniquely identify your system. It is displayed as a 32 character text string.

How can I find out the System-ID?
During the initial install, the System-ID is displayed on the screen after the software is installed. You may see error messages since no actual license file exists. If you have already installed the test suite, you can also find the System-ID using the -show-system-id option with buddy. For example:

	[root@cdrouter]# buddy -show-system-id -testpath /usr/share/doc/cdrouter
	
	Copyright (c) 2001-2007 by QA Cafe
	Built on 2007-04-18 on seagull, pktsrc version 3.7

	Using license installed at: /etc/cdrouter.lic
	Registered to: qacafe
	Maintenance, Support and Upgrades until: 2008-04-19
	Licensed to run: cdrouter
	Buddyweb is enabled
	IKE is enabled
	TR69 is enabled

	Your system ID is: f201f4218070f187b22b091620b9e258

Where do I find the token needed to create a license key?
You no longer need to enter your license token to register your software. Once you login to your customer site, all of your available licenses are listed. For reference, the license token is displayed.

Do I need a new license for every software release?
No. Newer releases will work with the existing software license for up to a year or more depending on your length of your support contract. You may need a new license when you renew your support contract.

Will my software expire and stop working?
No. Once you have a valid software license key, you can continue to run the same release of CDRouter forever. The software never expires. At the end of your support contract however, you may not be able to upgrade to any newer versions.

How do I upgrade my license file once my support contract is extended?
After extending your existing support contact, you may download a new version of your license file. The new license file will allow you to continue to upgrade the software with future releases. If you are using BuddyWeb, the Update License button can be run from the Advanced page. From the Buddy command-line, use the -update-license option to automatically download an up-to-date copy of your license. In order to use either the BuddyWeb update or -update-license option, your machine must be connected to the Internet. If you machine is not connected to the Internet, you must log into the QA Cafe web site and download a new license file.

	[root@cdrouter configs]# buddy -update-license

	Copyright (c) 2001-2007 by QA Cafe
	Built on 2007-04-18 on seagull, pktsrc version 3.7

	Using license installed at: /etc/cdrouter.lic
	Registered to: qacafe
	Maintenance, Support and Upgrades until: 2008-04-19
	Licensed to run: cdrouter
	Buddyweb is enabled
	IKE is enabled
	TR69 is enabled

	INFO: 09:55:54| Requesting updated license from www.qacafe.com
	INFO: 09:55:54| Backing up original to: /tmp/old_cdrouter.lic
	INFO: 09:55:54| Installing new license file to /etc/cdrouter.lic
	INFO: 09:55:54| License update successful

How can I tell when my license expires?
The license information is displayed in the log output each time buddy is started. You can also run buddy -info to display the license information at any time. For example,

	[root@cdrouter cdrouter]# buddy -info

	Copyright (c) 2001-2007 by QA Cafe
	Built on 2007-04-18 on seagull, pktsrc version 3.7

	Using license installed at: /etc/cdrouter.lic
	Registered to: qacafe
	Maintenance, Support and Upgrades until: 2008-04-19
	Licensed to run: cdrouter
	Buddyweb is enabled
	IKE is enabled
	TR69 is enabled


	INFO(setup): Starting buddy Wed Apr 25 09:59:26 AM EDT 2007
	INFO(setup): Loaded OS version Linux-2.6.18-1.2798.fc6PAE
	INFO(setup): Loaded Tcl version 8.4.13
	INFO(setup): Loaded buddy version 1.36
	INFO(setup): (brewbuilder@hs20-bc2-4.build.redhat.com) (gcc version 4.1.1 20061011 (Red Hat 4.1.1-30))
	INFO(setup): Trying to load modules from '.'
	INFO(setup): Test Suite cdrouter 3.7
	INFO(setup): Start command: /usr/bin/buddy -info
	INFO(setup): The system ID is f201f4218070f187b22b091620b9e258
	INFO(setup): Using license installed at: /etc/cdrouter.lic
	INFO(setup): Registered to: qacafe
	INFO(setup): Maintenance, Support and Upgrades until: 2008-04-19
	INFO(setup): Licensed to run: cdrouter
	INFO(setup): BuddyWeb is enabled
	INFO(setup): IKE is enabled
	INFO(setup): TR69 is enabled
	INFO(setup): CPU is Intel(R) Pentium(R) 4 CPU 3.00GHz, bogomips 5990.26
	INFO(setup): Loaded TclXML version 3.0, TclDOM 3.0, xmldefs 3.0
	INFO(setup): Loading test configuration file local.conf

Why am I receiving an 'improperly formatted system id' error?
The system id and license token may only contain the numbers 0-9, and letters a-f. Additionally, the system id must be 32 characters long. If you entered this information manually or using a cut and paste operation, please verify that system id and license token are correct.

Add-Ons

How do I enable BuddyWeb?

Contact support@qacafe.com to see if BuddyWeb is enabled on your license. When you attempt to connect to BuddyWeb, an "Unlicensed!" error will be displayed. There will also be a button to update your license. Press the "Update" button and BuddyWeb will automatically download the new license file.

What about CDRouter-IKE and CDRouter TR-069?

CDRouter-IKE and CDRouter TR-069 are add-ons that are available for purchase from QA Cafe. These provide additional functionality and add several new test-cases for their respective protocols. By default, these optional add-ons are not enabled on your license. Upon purchasing an add-on such as IKE or TR-069, your license file will need to be updated. Use the Update License button in BuddyWeb, or the -update-license command-line option for Buddy.

Demo Software

Do I need a license key for a demo version of the software?
Yes. All QA Cafe software requires a license key. When you registered to download the CDRouter Demo, you were emailed a link to the download page. This license key is available from that page.

I have a demo version, where do I install the license key?
The license key downloaded along with your software should be placed in /etc on the system that is running the software. For example: /etc/cdr-DEMO.lic.

How long can I try out a demo version?
The trial period for demo versions of QA Cafe software is limited to 30 days. Is BuddyWeb enabled in the demo
Yes, a demo version of BuddyWeb is included. Please see the BuddyWeb Quick Start Guide or Demo Quick Start Guide for help on running BuddyWeb in the demo.